Games/ Pet Rescue Saga/ Discussions & Support

Unlink Facebook from iPhone and petRescue

MomyjeepMomyjeep Posts: 1
in Discussions & Support

I have been playing pet rescue for over three years. I have gotten two new phones and never had an issue with pet rescue. I just created a new Facebook account after deactivating my old account and I am back to level one  I was at 450+.  Please help.  

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Answers

  • Johnny_RyallJohnny_Ryall Posts: 3,725 Level 3

    Hello.

    Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this.

    Kind regards,

    Johnny

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  • LexbanLexban Posts: 5 Newbie
    Could you please send me the same info since I have the same problem? I deleted the ap a few times but it’s still not working. Thank you!
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  • Crazy Cat LadCrazy Cat Lad Posts: 9,238 Community Manager
    Hi @Lexban !

    If you deleted the Facebook account where you had the game saved on, then the game as well has been erased.

    Connect the game to a new Facebook or a King account and let me know what level you were on and I will restore the game manually.

    Let me also know your Game ID!


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