not getting my unblocks.when friends send them to me

Bobbie_File

when I ask for help my friends send it. but when it says to ask for help to unblock a level .it will only let them send a life .

StuckInATree

Are you playing directly from Facebook?

StuckInATree

Are you playing directly from Facebook?

Bobbie_File

Are you playing directly from Facebook?

yes i am playing from facebook .

StuckInATree

First i'd try going through the suggested troubleshooting steps given here to see if there's any change: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out