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Lost progress

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Krishna_Priya_R
Krishna_Priya_R Posts: 3 Newbie

Lost my progress while changing phone... Completed level 1062 in my old phone when the episode ended. Wouldn't connect to Facebook to the next level as my old phone had a very old version of FB as well as pet rescue saga. Wouldn't update as it's an old phone... Installed pet rescue saga onto my present phone and when I connected it to FB it shows that I'm on level 709. This is the 3rd time I'm contacting you guys for help..  either help or say no help so that I can just uninstall the game from my phone.   Don't want to start all over again... Tried all the methods that you sent through email. Connected through wifi, uninstalled and reinstalled. Everything... Is there anything left so that you guys can restore my level progress...

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  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
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    Hi Krishna- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

    As soon as you get back to me we can get this sorted :-)

    Let's rescue some cute pets! 

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