I am on Level 1198 but on FB I'm back on Level ONE! WHY?

Question

I am on Level 1198 but on FB I'm back on Level ONE!  Just since the upgrade.  What is going on?  On my android phone it says I am on Level 1198.

Heartofgold08022 · Answer

Hi Chele, this can happen sometimes especially if you've recently cleared your browsers cache and cookies.

Try playing Level 1 then re-loading the game.

This usually reconnects with the saved data for your game and you'll be back where you were before.

Let us know how you go :)

Same here! Im at least on level 4 or 5 hundred and it started me back to level one! Im so mad

Chele_Willow · Answer

Hi Chele, this can happen sometimes especially if you've recently cleared your browsers cache and cookies.

Try playing Level 1 then re-loading the game.

This usually reconnects with the saved data for your game and you'll be back where you were before.

Let us know how you go :)

Hi - tried to play again today on FB.  Went as far as level 5.  I reloaded and it reset itself to Level one.

Chele_Willow · Answer

Hi Chele, this can happen sometimes especially if you've recently cleared your browsers cache and cookies.

Try playing Level 1 then re-loading the game.

This usually reconnects with the saved data for your game and you'll be back where you were before.

Let us know how you go :)

Hi there - and thanks, but it didn't help. (I even went as far as level 2 to make sure) It keeps going back to level one whenever I reload.