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Hi msnancymullins, when you get the 'no more moves' message it is usually because there are no possible combinations on the board for you to remove.
So the game will finish even though you might have moves left.
This is a difficult level because you need to try and keep blocks on the board to match with the Pet carrier to open it.
Try not to clear the board completely unless you have already rescued the Pet.
Here is an example for you to see:https://www.youtube.com/watch?v=8k6gxjipv34