Why am I have technical issues on Pet Rescue Saga when I try to retry a level?

Question

I lose, hit retry and it takes me back to the failed page. I have to go to the map and re-enter. I lost a life because of this!

Wunderbaum · Accepted Answer

Hi Deanna!

Looks like the game was recently updated to a new format.

There's a main thread about the update: https://care.king.com/en/pet-rescue-saga/pet-rescue-html5

Try clearing your browser cache and the game should work correctly again.

Cheers