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Progress lost

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Susan_O
Susan_O Posts: 1 Newbie
in Support

I had to factory reset phone and am now back to level 1. I was at 1830 something and waiting for new levels to be released. I have never played on facebook or backed up my phone.

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Answers

  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
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    Hi Susan- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your cute pet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

    As soon as you get back to me we can get this sorted :-)

    Have a lovely week!

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