Pet Rescue Saga still not loading saying running why?

faith_71031

I have been on here several times with the same issue and still no response.  My Pet Rescue will not load it keeps saying running on my PC.  On my phone it loads but I do not like playing on my phone. I have a lot of stuff on my PC on Pet Rescue to help beat the levels but on my phone is different.  This has been going on for 2 months now. Someone please HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Lynette

Hi Faith, thanks for posting on King Care, it can help for King to see how many players are having this problem!  

We hope they will find a solution soon.

Please comment or add "I have this question too" to this post linked below and it will be the one we get updates for this problem on:

https://care.king.com/en/pet-rescue-saga/how-come-pet-rescue-has-been-trying-to-load-for-nearly-two-weeks-and-no-fixes-in-sight

Fred_Smith-2

I have been playing this game since it started and out of the blue facebook started to It is not entirely an update browser issue but rather in the way facebook are testing what your browser is allowing to work.It actually is a WEBGL issue, by default most browsers have this disabled, which is preventing the game from running.For firefox:1. in the location bar of a new tab copy and paste in about:config2. Accept the risk3: In the search box copy and paste in webgl.force-enabled , double click on it to change the setting from false to true.4: In the search box copy and paste layers.acceleration.force-enabled , double click on it to change setting from false to true.5: Close firefox and log back into facebook.

Google Chrome1. Go to chrome://settings.2. At the bottom of the page, click Show advanced settings.3. Under System, make sure the box next to Use hardware acceleration when available is checked. If it isn't, check it now.4. Try loading the page again.

Internet Explorer

WebGL is only supported on Internet Explorer 11 and later. If you are running Windows 8 or Windows 7, update your Internet Explorer to version 11.

Safari

Safari 8 and later:

1. From the menu bar, click Safari and then select Preferences.2. Click Security.Check Allow WebGL.

Earlier versions of Safari:

1. From the menu bar, click Safari and then select 2. Preferences. Click Advanced. Check Show Develop menu in menu bar at the bottom of the window. 3. From the menu bar, click Safari and then select Develop. 4. Select Enable WebGL.

Hope this helps