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I am having issues with Pet Rescue.

Lynda_Campbell
Lynda_Campbell Posts: 7

Level 2

Pet Rescue does not run on Chrome. I have done everything you have suggested. But it still will not run. I played the game on Edge up until yesterday, and today it says the same thing (running) on Edge. What is going on? I have tried deleting the browser, etc., plus reloaded Pet Rescue and still says the same thing!

Answers

  • Lynette
    Lynette Posts: 7,050
    edited January 2018

    Hi Lynda, thanks for posting on King Care, it can help for King to see how many players are having this problem!  

    We hope they will find a solution soon.

    Please comment or add "I have this question too" to this post linked below and it will be the one we get updates for this problem on:

    https://care.king.com/en/pet-rescue-saga/how-come-pet-rescue-has-been-trying-to-load-for-nearly-two-weeks-and-no-fixes-in-sight

  • Fred_Smith-2
    Fred_Smith-2 Posts: 14

    Level 1

    Google Chrome1. Go to chrome://settings.2. At the bottom of the page, click Show advanced settings.3. Under System, make sure the box next to Use hardware acceleration when available is checked. If it isn't, check it now.4. Try loading the page again.

  • Lynda_Campbell
    Lynda_Campbell Posts: 7

    Level 2

    Google Chrome1. Go to chrome://settings.2. At the bottom of the page, click Show advanced settings.3. Under System, make sure the box next to Use hardware acceleration when available is checked. If it isn't, check it now.4. Try loading the page again.

    The hardware acceleration was already check! Didn't help!
  • Lynda_Campbell
    Lynda_Campbell Posts: 7

    Level 2

    Google Chrome1. Go to chrome://settings.2. At the bottom of the page, click Show advanced settings.3. Under System, make sure the box next to Use hardware acceleration when available is checked. If it isn't, check it now.4. Try loading the page again.

    Please find a solution for Pet Rescue, just keeps saying running!

Hey! Would you like to give us your opinion?