How to recover deleted pet rescue

Nonhlanhla_Nkosi

I accidentally deleted my pet rescue and I was on level 1136. How can I download it back to the same level.

Lady_Choo

Hi, thank you for using King care.

How were you previously connected? Did you use either Facebook log in or the Kingdom?

Nonhlanhla_Nkosi

No

Lady_Choo

Ok, I am going to pass you over to one of the moderators who will see if she can recover it. 

Just for future reference though, its much easier to connect to something. Even if you don't play through it on computer. That way if you have to reinstall, or switch devices you can just sync the account and back to playing again

Cezdiamond

@Chicken Slayer thanks for passing this on to me 

@Nonhlanhla please can you create either a Kingdom or Facebook account now please, and let us know when you have done this. I will need access to your account to restore the levels but as Chicken Slayer said it is really important to save your progress :-) 

Cezdiamond

Ok, I am going to pass you over to one of the moderators who will see if she can recover it. 

Just for future reference though, its much easier to connect to something. Even if you don't play through it on computer. That way if you have to reinstall, or switch devices you can just sync the account and back to playing again

Thanks Chicken Slayer!

Nonhlanhla_Nkosi

I do have a Facebook account.. 

Lady_Choo

I will give Cez a prompt that you have seen this and responded

Cezdiamond

I have sent you a private message in King Care so we can look at restoring your levels, please look for the envelope icon in the top right hand corner :-) 

Cezdiamond

I will give Cez a prompt that you have seen this and responded

Thanks Chicken Slayer!