Welcome to the Pet Rescue Community
Do you need help with your game? Ask the Community for help.
Hi Juliette, thank you for posting on King care.
Firstly you need to download the game again. Secondly, its connection. Were you previously connected to either the Kingdom or Facebook? You would just need to reconnect
https://care.king.com/en/blog/article/remember-to-connect-to-kingdom-1
If not, don't worry, come back and let us know and I can get a moderator to help you