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Facebook log in lost my progress. How to restore?

Jo_Beilby
Jo_Beilby Posts: 1

Level 1
in Support

Hi I was at level 438 and I got a new phone and connected Pet Rescue to Facebook for the first time. Now I am back to level 1!

I'm not doing all those levels again!

Please help!

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Answers

  • Lynette
    Lynette Posts: 7,107

    Hi Jo, don't worry, here are some tips to find your progress again.  Sometimes you just need to play Level 1 again and when it goes to save the score the game reconnects with your progress.  Or try opening the game in facebook on computer, then go back and connect your new mobile so it can find your progress.  If neither of these work, write back here and let us know then someone from King can restore it for you.

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