Stuck in the sidebar on Pet Rescue

I am trying to continue playing my game and the map is so far over to the left every time I try to click on the board (#525) one of the side ads pop up telling me to pass 4 hard levels to find my toys etc...Also, when I try to move the board over towards the right it goes right back to the far left...   Guess I will have to end the game hear....

Answers

  • Lady_ChooLady_Choo Posts: 13,870 Farm Moderator

    Hi Mary, could you provide us with a screenshot so I can pass it over to the team. It might be something to do with your browser rather than the game itself. Have you tried using another browser to see if it happens there too?



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  • Hey! Would you like to give us your opinion?

  • AlygramAlygram Posts: 1

    I am having the same problem on level 528 and I have tried using two different browsers, Edge and Chrome and neither work.

  • Lady_ChooLady_Choo Posts: 13,870 Farm Moderator

    A small workaround is if you go back and replay the previous level and instead of clicking on the x at the end, go to next and it will move you onto the next level :)



    Keep social distancing 🥕 Stay Local no trips to Barnard castle! 🥕 Protect your loved ones 🍓 Hands face space 🍓 
    🐥Life's not about counting chickens. Unless they all escape their coop of course! 🐤
    New contests! 🍓  Win boosters in the Farm Heroes area 🍓 Win beans 🐤

    Farm heroes addict collecting cropsies since 2013. 

  • Kelly_VouriKelly_Vouri Posts: 0 Newbie

    A small workaround is if you go back and replay the previous level and instead of clicking on the x at the end, go to next and it will move you onto the next level :)

    Seriously I am going to have to go back and play a very hard level just so the game will move forward- they should be able to fix this ????????????? I am having the same problem with level 808 and it moves to a new map- get rid of the pop ups
  • A small workaround is if you go back and replay the previous level and instead of clicking on the x at the end, go to next and it will move you onto the next level :)

    Now I was able to move the map enough to get to current game!! Thanks for your help!! ^_^
  • I was told the same two "work arounds" and they didn't work for me either.  They did say they are aware of the problem and are working on a solution.  Keep your fingers crossed!!!

  • Lady_ChooLady_Choo Posts: 13,870 Farm Moderator

    It seems to work for some but not others, but hang in there. Its main gameplay so will be high in the priority list :)



    Keep social distancing 🥕 Stay Local no trips to Barnard castle! 🥕 Protect your loved ones 🍓 Hands face space 🍓 
    🐥Life's not about counting chickens. Unless they all escape their coop of course! 🐤
    New contests! 🍓  Win boosters in the Farm Heroes area 🍓 Win beans 🐤

    Farm heroes addict collecting cropsies since 2013. 

  • Hi Mary, could you provide us with a screenshot so I can pass it over to the team. It might be something to do with your browser rather than the game itself. Have you tried using another browser to see if it happens there too?

    I am having the same problem
  • Lady_ChooLady_Choo Posts: 13,870 Farm Moderator

    Don't worry Patricia, they are aware :)



    Keep social distancing 🥕 Stay Local no trips to Barnard castle! 🥕 Protect your loved ones 🍓 Hands face space 🍓 
    🐥Life's not about counting chickens. Unless they all escape their coop of course! 🐤
    New contests! 🍓  Win boosters in the Farm Heroes area 🍓 Win beans 🐤

    Farm heroes addict collecting cropsies since 2013. 

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