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Stuck in the sidebar on Pet Rescue

Mary_Ridosh_1961
Mary_Ridosh_1961 Posts: 2

Level 1

I am trying to continue playing my game and the map is so far over to the left every time I try to click on the board (#525) one of the side ads pop up telling me to pass 4 hard levels to find my toys etc...Also, when I try to move the board over towards the right it goes right back to the far left...   Guess I will have to end the game hear....

Answers

  • Lady_Choo
    Lady_Choo Posts: 26,144

    Hi Mary, could you provide us with a screenshot so I can pass it over to the team. It might be something to do with your browser rather than the game itself. Have you tried using another browser to see if it happens there too?

  • Alygram
    Alygram Posts: 1

    Level 1

    I am having the same problem on level 528 and I have tried using two different browsers, Edge and Chrome and neither work.

  • Lady_Choo
    Lady_Choo Posts: 26,144

    A small workaround is if you go back and replay the previous level and instead of clicking on the x at the end, go to next and it will move you onto the next level :)

  • Kelly_Vouri
    Kelly_Vouri Posts: 6

    Level 2

    A small workaround is if you go back and replay the previous level and instead of clicking on the x at the end, go to next and it will move you onto the next level :)

    Seriously I am going to have to go back and play a very hard level just so the game will move forward- they should be able to fix this ????????????? I am having the same problem with level 808 and it moves to a new map- get rid of the pop ups
  • Mary_Ridosh_1961
    Mary_Ridosh_1961 Posts: 2

    Level 1

    A small workaround is if you go back and replay the previous level and instead of clicking on the x at the end, go to next and it will move you onto the next level :)

    Now I was able to move the map enough to get to current game!! Thanks for your help!! ^_^
  • Charlene_Cassel
    Charlene_Cassel Posts: 5

    Level 1

    I was told the same two "work arounds" and they didn't work for me either.  They did say they are aware of the problem and are working on a solution.  Keep your fingers crossed!!!

  • Lady_Choo
    Lady_Choo Posts: 26,144

    It seems to work for some but not others, but hang in there. Its main gameplay so will be high in the priority list :)

  • Patricia_Elaine
    Patricia_Elaine Posts: 2

    Level 1

    I am having the same problem

  • Patricia_Elaine
    Patricia_Elaine Posts: 2

    Level 1

    Hi Mary, could you provide us with a screenshot so I can pass it over to the team. It might be something to do with your browser rather than the game itself. Have you tried using another browser to see if it happens there too?

    I am having the same problem
  • Lady_Choo
    Lady_Choo Posts: 26,144

    Don't worry Patricia, they are aware :)

Hey! Would you like to give us your opinion?