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Hi hallemd55, You'll get this message when you lose a Pet, it means there are not enough left in the game for you to save, so even if there are moves left, you cannot win. When you run out of combinations in the game the board will drop and you lose the top rows of blocks until there are groups you can use. Sometimes this means that Pets at the top of the board get lost too. In Level 269 the Pets can also get trapped in cages. If they get to the bottom in a cage, they are also lost, so the game ends. Below is an example of this Level (let us know if the level has been changed since it was made) Note how the Level is played. Line blasters on the board can be used to free Pets if they get trapped. https://www.youtube.com/watch?v=t7ufnsNv3es
May l add something, casue its simillar topic. In opinion, when there is a level with no moves, and when we lost combinations, we should get a question if we want to use one of our boosters, and if player will say 'no' then the screen with the boosters for gold bars can pop out.
Wow, cool! Thanks a lot c:I agree with you Ida, I'm always losing track of the number of moves and sometimes don't realise they're limited until they're gone! It would be great to be able to use, or buy, a booster at the end of a level. I will pass this feedback on for you :-)