Cannot contact store or give lives

Question

I cannot connect to the store to buy boosters and friends are no longer displayed to give lives. When I try I get the failed to connect error message

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lorriea03 · Answer

Hello
I am on level 319 and I won twice and it told me I did not rescue the 1 pet. I did twice

MarkHawk · Answer

Hi Danielledj,

Have a look here: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios

- the blog post covers most of the connectivity issues and if you go through them step for step you should be able to get the game connected again :-)