Says I need an internet connection but I am on the internet.

When trying to log on from Facebook, Pet Rescue says I need an internet connection.  I am already on the internet & have no trouble logging into any of my other games.

Answers

  • MarkHawkMarkHawk Posts: 4,061 Community Manager

    Hi Kathy!

    Just to make sure I understand correctly; do you play on FB or is it when you want to connect the game from your mobile device to FB?

    These two threads might help you out:

    Android: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android

    iOS: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios


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  • Hey! Would you like to give us your opinion?

  • Mark I play on FB from my laptop.

  • MarkHawkMarkHawk Posts: 4,061 Community Manager

    Hi Kathy,

    In that case I suggest you first try with another browser - for instance Firefox, Vivaldi or Edge. Should that fail then try playing the game directly on our website: https://king.com/play/petrescue


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