Black Screen

inuyashabr1986

After the game loads, it becomes black. Play on PC via Facebook. 

I've updated my Chrome, cleaned the cache, tried Mozilla, updated it too, but it continues with the black screen

Crazy Cat Lad

Hi @inuyashabr1986 and welcome to our Community!

Please try with reinstalling the game and see if that helps:

1) First, remove the game from Facebook here:
https://www.facebook.com/settings?tab=applications
(don't worry, your levels, Boosters, Gold Bars won't get deleted)

2) Clear the cache on your browser:
http://www.wikihow.com/Clear-Your-Browser%27s-Cache

3) Close the browser.

4) Reinstall the game by clicking here:
https://apps.facebook.com/petrescuesaga

Try also using an incognito window on your browser.
https://support.google.com/chrome/answer/95464?co=GENIE.Platform%3DDesktop&hl=en
https://support.mozilla.org/en-US/kb/private-browsing-use-firefox-without-history

Let me know how it goes....