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Lost power ups
elletheduck
Posts: 3
Level 1
in Support
I won level 1539 using 2 balloons and a wire cutter, then the game crashed. I had to redo the level and lost my powerups.
What gives? This happens all the time, I just don't usually complain about it.
0
Best Answer
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Thanks!
I added some Gold Bars to your game to compensate for the lost Boosters.
If the game keeps crashing, please reinstall it by following these steps:
1) First, we need to remove the game from Facebook here:
https://www.facebook.com/settings?tab=applications
(don't worry, your levels, Boosters, Gold Bars won't get deleted)
2) Clear the cache on your browser:
http://www.wikihow.com/Clear-Your-Browser%27s-Cache
3) Close the browser.
4) Reinstall the game by clicking here.
Try also another browser than you currently are using. Recommended browsers for our games are Google Chrome, Mozilla Firefox and Opera. Make also sure your browser is up to date here.
At times the game works when using an incognito window on your browser.
Google Chrome
Mozilla Fiorefox
Hope this helps!5
Answers
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0
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Facebook
0 -
Thanks!
I added some Gold Bars to your game to compensate for the lost Boosters.
If the game keeps crashing, please reinstall it by following these steps:
1) First, we need to remove the game from Facebook here:
https://www.facebook.com/settings?tab=applications
(don't worry, your levels, Boosters, Gold Bars won't get deleted)
2) Clear the cache on your browser:
http://www.wikihow.com/Clear-Your-Browser%27s-Cache
3) Close the browser.
4) Reinstall the game by clicking here.
Try also another browser than you currently are using. Recommended browsers for our games are Google Chrome, Mozilla Firefox and Opera. Make also sure your browser is up to date here.
At times the game works when using an incognito window on your browser.
Google Chrome
Mozilla Fiorefox
Hope this helps!5 -
Thank you, but I use the FB gameroom. I'll try that and see if it work.0
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We do not support Facebook Gameroom I'm afraid. Any issues there, you will need to contact Facebook directly.0
