Sign Up!

New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

Woke to find missing gold bars

tinak
tinak Posts: 3

Level 1

I had 91 gold bars yesterday and today I have 23. How????

Answers

  • PummyRaj
    PummyRaj Posts: 44,363
    Hello @tinak, Hearty Welcome to the Pet Rescue section of our friendly King Community :) 

    I am sorry to hear that your Gold Bars were lost in your game!!  Please provide below details for the King Team to look into the issue:
    1) The device you are using to play the game
    2) Your game user ID number... if you are playing through Facebook, check here and on mobile here

    Hope you will receive your Gold bars back and enjoy your game again! 

    Have a nice day/evening!
  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124
    Hi @tinak !

    I can check this up, but will need the Game ID Lynette mentioned to be able to find your game in our System. 
  • tinak
    tinak Posts: 3

    Level 1

    Hi all so I emailed King and I got the bars replaced. It appears I may have pressed on some buying items without realising so I appreciate their full support and refunded gold bars 🥰
  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124
    edited July 2019
    @tinak

    Great that it got sorted out already. 

    Don't miss the competitions when you are visiting the Community. Right now you find What's the Cat's names and What's wrong with the picture where you can win Gold Bars to your game.  


Hey! Would you like to give us your opinion?