Boosters vanished?

All my boosters are gone and I didn't get a new phone. I have been playing for years and had tons saved up😟

Answers

  • Crazy Cat LadCrazy Cat Lad Posts: 9,236 Community Manager
    edited August 2019
    Hi @bibby_10 and welcome to our Community!

    Boosters can occasionally be lost due to several reasons. As they are saved directly to your device's memory, by deleting and reinstalling the game or resetting the device will delete your Boosters.

    Boosters can sometimes be lost with an update of either your device's operating system or of the game itself. They can also be lost because the device is an older model and no longer fully compatible with our games, or, after many technical issues that can occur in the game or on the device you play on. 

    Please let me know your Game ID and I'll send you some new ones. Check here how to find the ten or eleven digit number.

  • Hey! Would you like to give us your opinion?

  • bibby_10bibby_10 Posts: 3 Newbie
    Thank you. I appreciate that. =) Is there an app for this site? #1283200318
  • bibby_10bibby_10 Posts: 3 Newbie
    Thank you, Crazy Cat Lad. I appreciate that.  Is there an app for this site? #1283200318
  • Crazy Cat LadCrazy Cat Lad Posts: 9,236 Community Manager
    Thanks @bibby_10

    Sorry for following up on this a bit late, but I have now sent you some new Boosters. They will pop up next time you open the game. 

    Don't forget to check all the competitions here in Community as well where you can win Gold Bars to your game. Three competitions running at the moment:  
    Pet-tivity
    Guess the cat's names
    Get a petriffic score

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