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overcharged

lillwhilillwhi Posts: 1 Newbie
in Discussions & Support
I was overcharged. Where do I get a refund?
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Answers

  • PummyRajPummyRaj Posts: 13,313 Farm Moderator
    Hello @lillwhi, Hearty Welcome to the Pet Rescue section of our friendly King Community :) 

    I am sorry to hear about the issue you have with purchase!!  I would suggest you to contact the King Customer Support team through this link  https://soporto.king.com/contact

    Make sure to enter the provided form with all required details.  Enter the Topic with "Problems with Purchase" and Sub-Topic with "Payment Queries".  Then, explain about the issue in provided comment box.

    You will be receiving an automated email with a ticket number as an acknowledgement.  If you have not heard from them within 3 days, you can send a reply to that same email you have received.  You will definitely be helped but only thing is it might be a bit delay.... because they might have lot of complaints to take care of!! 

    Please post back if you need any further assistance!  If you tap on "Type your Comment" box located below, you will be able to write back :+1: 

    Hoping for the best!  Have a great rest of the weekend! 

    Signature - Moderators 2021 FHS PummyRajpng
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