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Help - Lost Boosters after reinstalling game app

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ross77
ross77 Posts: 2 Newbie
edited September 2019 in Support
when installing the application again and lost

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  • ross77
    ross77 Posts: 2 Newbie
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  • QueenB
    QueenB Posts: 13,732 Community Manager
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    Welcome to our Community @ross77!

    We completely understand your disappointment at losing Boosters

    Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost.

    It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. But don’t worry, there are many ways to win more Boosters in the game!

    We do not replace items that have not been purchased but if you have however lost purchased items, please report this to our Player Support team here, so they can help.


  • kiara_wael
    kiara_wael Posts: 145,823 Candy Moderator
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    @Charger1 thiis same problem  with your question 

Hey! Would you like to give us your opinion?