How to get my data back on my device

laurarahming

i was on level 2862 how do I get it back

kiara_wael

Hi @laurarahming, should connection  with facebook  and make sure your internet good 

PummyRaj

Hello @laurarahming, Hearty Welcome to the Pet Rescue section of our friendly King Community  

I am very sorry to hear about the issue in your game!! 

Just would like to make sure about the issue...  did you loose your level progress in your game?  If so, can you please tell me whether you have saved the game previously or not?  The procedure is a bit different for both instances 

** IF you tap on "Type your Comment" box located below, you will be able to write back  

Talk to you soon!  Have a great rest of the day/evening!

Arif_Hussain3239

I re signup my account and I loss my all prizes . How will I get ?

PummyRaj

Hello @Arif_Hussain3239 Hearty Welcome to the Pet Rescue section of our friendly King Community  

I am sorry to say that you will not be able to gain back your boosters and Lives received from your friends!!  Unfortunately, that is the side-effect with reinstalling the game App.  All those boosters are lost because they are stored in your device local memory BUT not in the game (unlike Gold Bars)!!  

Unless those boosters are purchased with real money, the King Team will not be able to reimburse them!!  

Very sorry for not being a big help!  Thank you for posting in the Community!  Have a nice day/evening!  

Arif_Hussain3239

I stuck a level on 2877 my game also updated

Crazy Cat Lad

@laurarahming

Did you get your game back or is it still reset to level 1?