Why dosen't my rank go up and have the same challenge with the same one?

breck_fish

My rank should have gone up 4 games ago. I have the same person to challenge.

QueenB

Hi @breck_fish, welcome to our Community

Do you happen to be on rank 15? 🧐

breck_fish

I am on 16

Crazy Cat Lad

The issue with the ranking getting stuck (usually at 15) that some players experience have been reported, but I have no further details when or if it will be fixed I'm afraid.