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Silver Shop

marla357900
marla357900 Posts: 3

Level 1

edited November 2019 in Support
I spent money on boosters and I did not get it all. Where do I go to get some help with this

Answers

  • kiara_wael
    kiara_wael Posts: 157,901
    edited November 2019
    Hi @marla357900, Welcome to our lovely Community

    If you have enough coins, you can buy a booster at Silver Shop, How to get coins, you can play with the Teams.


    This is a Coins earn by the Teams 

  • marla357900
    marla357900 Posts: 3

    Level 1

    Thank you for your response, but my question was who to contact because I spent my coins in the silver shop and did not get all the boosters that I was suppose to get. 
  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124
    edited November 2019
    Hi @marla357900! If a purchase went wrong the best way to sort it out if you play on mobile is to send an email to our Player Support through the Help Center in the game's settings. Check more info about failed purchases here.

    I can also take a look at this, but then will need to know your Game ID, what purchase it was and what you didn't receive. 

    How to find the Game ID on Facebook check here and on mobile here
  • marla357900
    marla357900 Posts: 3

    Level 1

    This was a purchase with my pet coins and it was a purchase for 250000 coins and I got all the boosters except for the rocket boosters
  • OK, I see.

    Please let me know your Game ID as well so I can correct this in your game. 

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