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hello i can no longer play pet rescue saga how to do thank you to answer me cordially

avazeri
avazeri Posts: 2

Level 1
in Support
hello i can no longer play pet rescue saga how to do thank you to answer me cordially

Comments

  • kiara_wael
    kiara_wael Posts: 157,900
    Hi @avazeri, Welcome to Our Community  =)

    Let me know Are you playing on Computer or mobile device ? 
  • juulamarta
    juulamarta Posts: 4

    Level 1
    Don`t work!!!
  • juulamarta
    juulamarta Posts: 4

    Level 1
    hello i can no longer play pet rescue saga!!!! Game don`t work!
  • kiara_wael
    kiara_wael Posts: 157,900
    edited December 2019
    juulamarta said:
    hello i can no longer play pet rescue saga!!!! Game don`t work!
    @juulamarta , Welcome to Our Community  =)

    Im Sorry this has happend to you.
    Do you mind telling me which device you're playing on Mobile or Computer ? and tell me more about your game problem with detail ?
  • juulamarta
    juulamarta Posts: 4

    Level 1
    I try to play on computer but downloading do`nt work correctly!
  • juulamarta
    juulamarta Posts: 4

    Level 1
    Downloading hangs!
  • kiara_wael
    kiara_wael Posts: 157,900
    edited December 2019
    Hi @juulamarta , Thank you for replyng back  =)

    The desktop versions of our games are now running on a technology known as HTML 5 (for more information check here). HTML 5 allows our games to run better and faster on your desktop device. Facebook is the perfect place for HTML 5 games, so we are concentrating on making that version the premier desktop experience.

    1.     You can choose download browser from your Computer !

    Google Chrome
    You can download Google Chrome here

    Firefox
    Click here for instructions on how to install Firefox.

    2. Playing on Facebook

    In order to play Pet Rescue Saga on Facebook, you will need to create a Facebook account. This is an easy process, which is outlined here.

    3. Playing on Windows
    You can also play the desktop version of  some of our games on a Windows PC via the Windows Store.
    You can check out the collection of our game here . Once you have downloaded the game you can move your levels over by connecting the game to your Kingdom account.  

    If you have a Windows 10 PC you can also download the game directly to your computer from Microsoft Store. Click here to download the game to your Windows 10 PC.

    Let me know if you need any further help or have any question.

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