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level 3000

jimmymac01
jimmymac01 Posts: 7

Level 1

hi, i just finished level 2999 and instead of taking me to level 3000 it went back to level 2100 ?? anyone know why and how to fix this?
 thanks jim
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Comments

  • kiara_wael
    kiara_wael Posts: 156,981
    Hi @jimmymac01 , Welcome to our Community  =)

    Are you playing on Mobile or Computer ? 
    Try Cheak App Update > Log out Game > Restart Device  > Open Game > Log In and Connected to Facebook or King Account .

    Let me know if you need any further help or any have questions. 
  • jimmymac01
    jimmymac01 Posts: 7

    Level 1

    hi, im using my kindle fire. I tried rebooting and don't see a way to update candy crush soda on amazon. I went from level 2999 back to level 2100 and cant get back to level 2900
     thanks for any help,
    Jim
  • hi, im using my kindle fire. I tried rebooting and don't see a way to update candy crush soda on amazon. I went from level 2999 back to level 2100 and cant get back to level 2900
     thanks for any help,
    Jim
    Please show me a screenshot of your game map 😀
  • tigger123
    tigger123 Posts: 12

    Level 2

    I've completed levels from 1- 3140. Haven't received any badges. How do you get them? 
  • tigger123
    tigger123 Posts: 12

    Level 2



  • kiara_wael
    kiara_wael Posts: 156,981
    edited January 2020
    Hi @Tigger29 . Welcome to our Community  =)

    Congratulations for  your Level , Awesome, Share your Screenshot here , to get Badge Level 1000 - 3000 and badge Animal Kingdom Map.
    https://community.king.com/en/pet-rescue-saga/discussion/276359/what-level-are-you-on#latest
  • jimmymac01
    jimmymac01 Posts: 7

    Level 1

    hi tigger, my problem is two days ago I finished level 2999 and instead of going to level 3000 it went all the way back to level 2100 I lost 900 levels and don't know how to get them back. Im playing on a kindle fire and  would be glad to show a screen shot if you tell me how. but it will show level 2100. thanks,
     Jim
  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124
    Hi @jimmymac01 and welcome to our Community!

    I understand that losing so many levels can be devastating.  

    Please let me also know your Game ID so I can check what happened and get the levels restored.

    How to find the game ID number? If you play on Facebook check here and on mobile or the Windows app like this
  • jimmymac01
    jimmymac01 Posts: 7

    Level 1

    hi, I think I have found my id (not sure) when I click on the cog 6 icons come up I clicked on the king logo and account settings come up along with irish McGuire and my email add.
    is this it? thanks for any help I have lost 900 levels.Jim
  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124
    @jimmymac01 The Game ID is a ten or eleven digit number.

    Please follow the steps in the links I posted above. 

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