Have you tried logging out of the game and clearing the cache in the app? You'll also need to turn your phone off for at least 10 seconds before turning it back on. After you turn in back on, go look for an update to the app. Sometimes the game gets out of sync, especially if there is an update waiting.
Oh! No! Have you still cannot connect to Facebook on Pet Rescue Puzzle Saga? 😢
Don't worry about this problem!
Please select your device that you are playing on this game, then you click on any device and read to follow these troubleshooting steps of this problem that I hope this helps (These discussions solved by Community Team.)
If you follow uninstall and reinstall this game, you save your game's progress and gold bars are transferred but you have lost all of the boosters and your event will be reset or gone.
If you have tried all of troubleshooting steps of this problem but it's not worked, how about you can click here to see the player have answered very insightful to players that I hope you can understand to read and follow these steps too. 😊
👑🌟 Are you newbie? Learn more here! Want Gold Bars? Join here! Subscribe here on Tagging List of King's Games & Community Hub! (COTR ➡️ 25th March 2021) Help to vote amazing idea's lists here! 🌟👑
If you want to find out what this community is all about, use the Get Started tab in the menu bar at the top of the page. It's packed with useful information.
Which game do you play? Would you like to visit the game forums to find out more about the game, participate in discussions, or find help with a game? Use the Games tab at the top of the page.
Hey Lim I don’t sign in with Facebook and I don’t want Facebook I sign in with my regular email accounts but neither one will login I was starting over with a new account because the first one froze up and kept taking my gold bars and not giving me the extra moves to complete the level which is frustrating pet rescue puzzle is the only game that I’m having this trouble with I cleared cache reset phone uninstall reinstalled the game several times and still the same thing an unknown error occurred
Don't worry! How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug as so many players have this problem. (I hope it's solved! 🤔)
You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps you haven't this happens on this game! 😉
If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset or gone.
** If you have tried all of troubleshooting steps of this problem but it's still not worked, please let me know and you can continue to comment on below here that I can help you again. **
👑🌟 Are you newbie? Learn more here! Want Gold Bars? Join here! Subscribe here on Tagging List of King's Games & Community Hub! (COTR ➡️ 25th March 2021) Help to vote amazing idea's lists here! 🌟👑
I am going to report this to one of the Community Moderators. Would you provide your player ID, the device you are using to try to log into the game, and the version of the app you're using. You'll have to log into one of your other games to find your ID. Go to your profile and touch the King symbol above your profile picture and the ID will appear.
This information is needed so that the CM can look at your account and possibly try to recreate the problem.
Comments
Hello @Lorr , there's nothing wrong with your device. We are aware of that problem and investigating at this time, please be patient with us.
Stay well and keep safe 💜
✨ A guide to help you locate the different areas in the community! ✨
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4 · 3Helpful 1Woah! Sweet Love HahaMy wife and her sister got free lives for a week today but i did not. Is there a reason why I did not?
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0 · Helpful Woah! Sweet Love HahaHey I’m having trouble logging in too I can’t login at all to pet rescue puzzle
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0 · Helpful Woah! Sweet Love HahaHi @dragonville ,
Have you tried logging out of the game and clearing the cache in the app? You'll also need to turn your phone off for at least 10 seconds before turning it back on. After you turn in back on, go look for an update to the app. Sometimes the game gets out of sync, especially if there is an update waiting.
✨ A guide to help you locate the different areas in the community! ✨
- Report
1 · 1Helpful Woah! Sweet Love HahaI have tried that and uninstalled and reinstalled the game same thing
- Report
0 · Helpful Woah! Sweet Love HahaOh! No! Have you still cannot connect to Facebook on Pet Rescue Puzzle Saga? 😢
Don't worry about this problem!
Please select your device that you are playing on this game, then you click on any device and read to follow these troubleshooting steps of this problem that I hope this helps (These discussions solved by Community Team.)
Android
iOS
Kindle
Windows Mobile
Windows 10 MS App
⚠️ Note ⚠️
If you follow uninstall and reinstall this game, you save your game's progress and gold bars are transferred but you have lost all of the boosters and your event will be reset or gone.
If you have tried all of troubleshooting steps of this problem but it's not worked, how about you can click here to see the player have answered very insightful to players that I hope you can understand to read and follow these steps too. 😊
Have a nice and safety day! 😊
👑🌟 Are you newbie? Learn more here! Want Gold Bars? Join here! Subscribe here on Tagging List of King's Games & Community Hub! (COTR ➡️ 25th March 2021) Help to vote amazing idea's lists here! 🌟👑
- Report
1 · 1Helpful Woah! Sweet Love Haha- Report
1 · Helpful Woah! 1Sweet Love HahaHello @minimikebaars
If you want to find out what this community is all about, use the Get Started tab in the menu bar at the top of the page. It's packed with useful information.
Which game do you play? Would you like to visit the game forums to find out more about the game, participate in discussions, or find help with a game? Use the Games tab at the top of the page.
If you do not speak English you can use Spanish, French, and German in the International Corner. Here's a link to it: https://community.king.com/en/blog/categories/international-corner
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2 · 2Helpful Woah! Sweet Love HahaHey Lim I don’t sign in with Facebook and I don’t want Facebook I sign in with my regular email accounts but neither one will login I was starting over with a new account because the first one froze up and kept taking my gold bars and not giving me the extra moves to complete the level which is frustrating pet rescue puzzle is the only game that I’m having this trouble with I cleared cache reset phone uninstall reinstalled the game several times and still the same thing an unknown error occurred
- Report
0 · Helpful Woah! Sweet Love HahaDon't worry! How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug as so many players have this problem. (I hope it's solved! 🤔)
You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps you haven't this happens on this game! 😉
Android
iOS
Kindle
Windows mobile
Computer
⚠️ NOTE ⚠️
If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset or gone.
** If you have tried all of troubleshooting steps of this problem but it's still not worked, please let me know and you can continue to comment on below here that I can help you again. **
Have a nice and safety day! 😊
👑🌟 Are you newbie? Learn more here! Want Gold Bars? Join here! Subscribe here on Tagging List of King's Games & Community Hub! (COTR ➡️ 25th March 2021) Help to vote amazing idea's lists here! 🌟👑
- Report
1 · 1Helpful Woah! Sweet Love HahaI have tried all the steps nothing worked I don’t know what to do
- Report
0 · Helpful Woah! Sweet Love Haha@dragonville
I am going to report this to one of the Community Moderators. Would you provide your player ID, the device you are using to try to log into the game, and the version of the app you're using. You'll have to log into one of your other games to find your ID. Go to your profile and touch the King symbol above your profile picture and the ID will appear.
This information is needed so that the CM can look at your account and possibly try to recreate the problem.
Thank you.
- Report
2 · 1Helpful Woah! Sweet 1Love HahaHey here are the screenshots of what you wanted to know the user I’d is from diamond diaries
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2 · 1Helpful Woah! 1Sweet Love HahaThank you. It will probably be several hours before you hear something more. Thanks for your patience.
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2 · Helpful Woah! 1Sweet 1Love HahaI really appreciate your help and time
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3 · 1Helpful Woah! 1Sweet 1Love Haha