Welcome to the Pet Rescue Community
Do you need help with your game? Ask the Community for help.
Hi @biggqtee . Welcome to our Community
This could be a problem if your game app is not up to date or if your game is not fully connected to the server.
Even slow internet is one of the causes of this problem.
Check App Update > Log Out Game > Restart Device > Open Game & Log In.
if its not works please email Player Support Team to conpensation your rewards