Progress

zainab786_

Hi thanks Kiera for getting back to me I lost my level progress

kiara_wael

https://community.king.com/en/pet-rescue-saga/discussion/306878/progress

Hi @zainab786 . Welcome to our Community

Sorry to hear about your levels. 

The game is always saved If you play trough Facebook or King account. Please check this page first and let us know 👇️

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

Crazy Cat Lad

Hi @zainab786 and welcome to our Community!

Did you manage to get the levels back or do you need any further help?

Piccaso

Hi I lost all my power boosters after I changed my handset,please help because I had a huge collection of them. I logged in my Facebook account in my account I'm starting from the level which I played,but I am not getting back my boosters back.

My FB account is synced with my game always.

wykoon

Hi @Piccaso and good day to you.

Hate to tell you this but your boosters collection can't be recovered because it's stored in your local device and not the game server.

However, if any of the boosters were recently purchased and yet to be used, please contact our support service below to recover these boosters.

https://soporto.king.com/contact

If you still have your old handset, you may continue playing and use your boosters. Otherwise, you have to build back your boosters 😌 through events such as F5 Feature, weekly race, fast race, chocolate box, treat calendar or booster wheel.

Let us know if you still need other help.

Thank you 🙏🏻💕