Wrong Facebook account in the game

SystemSystem Posts: 1,174 Community Manager

Comments

  • LeslieMLeslieM Posts: 2 Newbie

    I am playing on Windows 10 and need to log out of facebook so I can log into another account. I have looked at the cog and dont see how to log out. Please help!

  • Hey! Would you like to give us your opinion?

  • kiara_waelkiara_wael Posts: 36,681 Candy Moderator

    Hi @LeslieM . Welcome to our Community

    I use windows 10 too, Just open the game and click account 👇️




  • LeslieMLeslieM Posts: 2 Newbie

    This doesn't work. I have two facebook accounts, a personal one and a gaming one. I have no idea how I got logged out to begin with. When I click "Continue with Facebook" it automatically brings up my personal account. I went in to facebook and logged out of my personal account on all my devices and it does log me out of facebook in Pet Rescue. However, when I click "Continue with facebook" it all repeats and does not give me the opportunity to enter a different facebook account. I am at 136 and I would like to continue with my account.

  • Crazy Cat LadCrazy Cat Lad Posts: 9,166 Community Manager

    Hi @LeslieM and welcome to our Community!

    If you did log out from Facebook and logged back in again and it doesn't allow you to log into a different account, please reset the app to be able to log in to a new another account.

    Click on the Windows icon down to the left, then Settings, Apps and finally Apps & Features. Look up Pet Rescue in your list of apps and click on Advanced options and then Reset.

    Open the game again and you should be able to login to Facebook with the correct account.

    Please note that Boosters and Lives will be lost in this process.

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