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I lost my game progress

King_admin
King_admin Posts: 3,852
This discussion was created from comments split from: Lost progress needs to be restored.

Comments

  • Daisymerolling2
    Daisymerolling2 Posts: 3

    Level 1

    edited November 2020


    Can someone help ? I lost my game progress and was on level 1668 (ish) I went to update my phone and it took me back to level one ! I thought I’d saved it through game centre but it didn’t work. Please help

    Game ID :3148369793

    email ****

    (EDITED by CM - Personal information) 

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124
    edited November 2020

    Hi @Daisymerolling2 and welcome to our Community!

    Your game and all levels are saved on a King account with your email da****uck1974@***mail.co.uk . There are no King account with email da****uck2000@l**e.co.uk.

    Please login with the email with 1947 in the address to restore the levels.

  • Daisymerolling2
    Daisymerolling2 Posts: 3

    Level 1

    I’ve not used that email address in years and it won’t let me in Is there any chance it can be transferred to another account ? X

  • Hi @Daisymerolling2 !

    i can see that our Player Support already manually restored the game for you. So I assume it's all sorted out already?

Hey! Would you like to give us your opinion?