Failed to connect

Crazy Cat Lad

Hi @Loismm @sxckazzy @GrammaBecky @elhatim @blossom11 !

If nothing helps and you play on a PC, you can also download the game app directly to your computer from Microsoft Store and play via the Windows app instead.

Simply click here to download the game to your PC. When opening the game, connect it to Facebook to sync the levels.

Please note that Windows 10 is required to download the game, but also recommended when you play on Facebook. Windows 7 or older systems are no longer supported by Microsoft. 

malimo1958

(EDITED by CM - Unsupported language) 

malimo1958

(EDITED by CM - Unsupported language) 

robynne

My id number is 1012515900 please help nothing i do is working

robynne

I am still having trouble playing the weather alert and level 2398 keeps saying I need internet connection yet I can replay any other level Please help it is so frustrating

Freddy_

@robynne Hi and welcome, I was having issue with PRS saga on chrome and edge until i checked my windows updates yesterday and installed the new Microsoft edge browser. since then i have been okay on this browser but still having issues on chrome, So this may be worth a look

Thank you

Greymane

Funny when i played PRS with no internet a while back a funny glitch appeared and gave me extra boosters. I dont understand it..

Crazy Cat Lad

Hi @robynne !

Are you playing on a Windows 7 or Windows 10? Or a Mac?

robynne

Hi there windows 10

sxckazzy

Hello. How do I get back to playing my game. It keeps telling that I have no internet connection when I do have it. I have no problems playing my other game but this one. Am so over it.