I cannot play the pet rescue sage on my PC

stephenho118

It happened these 2 days. Is that related to Adobe flash player?

stephenho118

the respond is

"this action requires internet connection. Please connect and try again"

for sure I have my wifi on and connected. Otherwise, nobody can see my message here.

it happened also to candy crush when I was playing mystics mountain.

kiara_wael

Hi and Welcome to our Community

To make sure the fixes are visible in your game, please clear the cache and cookies for your browser and make sure to use Google Chrome, Mozilla Firefox or Opera wherever possible. If you’re still seeing the issue after trying these steps, then we would strongly recommend you try to play on mobile instead.

If you have a Windows PC you can also download the game app directly to your computer from Microsoft Store and play via the Windows app instead. Click here to download the game to your PC. Windows 10 is required to download the game, Windows 7 or older systems are no longer supported by Microsoft. 

If you’re still experiencing this and it has affected a purchase you’ve just made, please email Player Support here to get the purchase corrected.

For more detail info here

https://community.king.com/en/pet-rescue-saga/discussion/255015/error-message-when-playing-on-facebook

Crazy Cat Lad

Hi @stephenho118 !

Check also the page HERE.

stephenho118

Thank for your prompt respond.

I still have the same problem today. I am using windows 10/Firefox and play with facebook in the PC. For the mobile phone. It is ok.

Yesterday, I tried with Edge and it seems it is OK.

question, If I shall instead the app in my PC, will all the boosters in the facebook will be gone and I have to start again? or it will share the boosters with my mobile phone?

thank

stephenho118

Sorry, just now I started again with Edge. but with the same result that it need internet connection.

stephenho118

I have clear the cache and the cookies, it does not help.