Lost progress

Cumetre

My grandma was on level 2000 or smth like that and she told me yesterday that she lost her progress and idk what to do about that. She's playing on fb. Her id is 1012552700

Thanks for any help

kiara_wael

https://community.king.com/en/pet-rescue-saga/discussion/326377/lost-progress

Hi and Welcome to our Community

The game is always saved on a specific Facebook or King account. 

Please check his page , hope Levels on track again

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

Let me know if its works

Cumetre

Sorry but it didn't work

Werner_Cichy

https://community.king.com/en/pet-rescue-saga/discussion/comment/1388724#Comment_1388724

In case it did not work with the instructions. Get in touch with King Support.

https://soporto.king.com/contact

Cumetre

I don't think it matters anymore ... Progress is back.

Thanks for help