I have played from level 1997 to 2004. Now when I return to the game, I am back at 1997 again.

Sheryl_Thompson

Why does my game reset after 3 or 4 days? This is very discouraging.

Lynette

Hi @Sheryl_Thompson

It sounds like your game progress is not being saved 🙁

Let us know what device you are playing on and we can help with advice on how to save your game.

Sheryl_Thompson

Hi @Lynette

I am working on a Win 10 Desktop. My progress had been saving from 1997 to 2004. Any help you can give is appreciated!

Lynette

https://community.king.com/en/pet-rescue-saga/discussion/comment/1420117#Comment_1420117

It sounds like a facebook connection problem, there have been a lot since it's recent update. Try logging out, then back in again to facebook before you play and see if that helps.

There is also some information at this link that might help: Lost progress