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Can't update on iPhone 12 Pro

davidlan
davidlan Posts: 31

Level 3

it keeps telling me too buy it, see attachment


Comments

  • MaxandMillie
    MaxandMillie Posts: 12

    Level 2

    Out of curiosity what level are you on?

  • MaxandMillie
    MaxandMillie Posts: 12

    Level 2

    Level 4302 that's interesting. There's a group of us - see post Pet Rescue can't update iPad app - all on 4302 and unable to progress. Although we get error our devices are not compatible. I've had Apple check my iPad out and they confirmed it meets the correct specification. Apple say it's down to the developer. Can't get any help from King.

  • Lynette
    Lynette Posts: 7,050

    It is probably worth sending a screenshot of the message to King's contact page so they know what your device is saying.

    @MaxandMillie, did you let Apple know what message you were getting?

    It looks to me (I am no expert) that the problem is with Apple's app store. The message says to me that their app store thinks it's a paid game and that you do not already have it.

    So the problem is not with the game or with your device but with how they have added the game to the app store.

Hey! Would you like to give us your opinion?