Game crashes immediately when opening Petopia

AnnaMariaVivaldi

lol it's unbelievable anyway.... developer remove directly this Halloween event and this damn mini games for everyone if it's create a lot of issue over the entire world.

remove it and reinsert only after you have corrected tested it's clear of bug.....

FluffyDinosaur

Hey everyone who has commented! Just letting you know that your IDs have been sent to the studio so that Petopia can be removed. Let me know if it still doesn't work in a couple of hours. Thank you for your patience!

EOTheGr8

https://community.king.com/en/pet-rescue-saga/discussion/comment/2431133#Comment_2431133

Im yet to receive my event back….. can I get it back please? I’ve been waiting… 😅😊

Dolph60

Candy is taking over the island also I’m missing out as game keeps crashing going black.

Lady_Choo

https://community.king.com/en/pet-rescue-saga/discussion/comment/2428898#Comment_2428898

The studio are having trouble finding the issue right now, so the workaround is to take the petopia off and see if that works.

If you wish to try it, let us have your player ID and I will pass it over for you 😊

pinkatpole

It would be a work round if they actually took Petopia off when requested. I have asked twice now but still it has not been removed. My user Id is 1531600143. I have also contacted king via the help support pages and had no response. Unable to play for nearly a fortnight now

marabar

How can I get the ID to request them taking it off. I can’t get into my account. Be done with you Petopia. I hate it!

Lady_Choo

@pinkatpole I agree, but I suspect they are very busy trying to fix it.

@marabar can you at least open the app, don't hit play, you should be able to see your profile, click on that and then at the top of the page it will say King. Click there for your ID. If you cannot get into it, do you play another game with the same log in? You could get it from that 🙂

suechef

https://community.king.com/en/pet-rescue-saga/discussion/comment/2431133#Comment_2431133

Mine is still not working. 😢😢

Lynette

https://community.king.com/en/pet-rescue-saga/discussion/comment/2431887#Comment_2431887

Your ID might not have been delt with yet @suechef (there were a lot to get through) Try updating the game again, and if it's not there yet try again in a few hours.