Game freezing

xBlossomx

Hi support team.

I've got issue with PRS game. Every time I pass a level or, open the app.it keeps freezing. So, sometimes I can't collect my con's and rewards. I did post it on the community. But I haven't had a reply.

This is what I mean. I took a screenshot

Diamond_Lim

Tagging Pet Rescue Mods : @Lynette @Lady_Choo

Lynette

https://community.king.com/en/blog/discussion/402477/game-freezing

Hi @zainab786

We think it might be Petopia causing these problems 😕

Petopia ends in a few days, so it's a bit late to get it fixed, hopefully all will be back to normal after the event is gone from your game.

Diamond_Lim

Tagging Pet Rescue Mods : @Lynette @Lady_Choo

Lynette

https://community.king.com/en/blog/discussion/402477/game-freezing

Hi @zainab786

We think it might be Petopia causing these problems 😕

Petopia ends in a few days, so it's a bit late to get it fixed, hopefully all will be back to normal after the event is gone from your game.

xBlossomx

https://community.king.com/en/pet-rescue-saga/discussion/comment/2621509#Comment_2621509

Hi@Lynette .thanks. 🤞.