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Level 1
After Pet Topia ended, one of my devices has been trying to start Pet Rescue for at least an hour. If I delete the app to make it start again, I will lose all of my boosters! How can I play Pet Rescue again without losing my boosters?
Hi @silvylou22 and welcome to the community.
Could you let me know which device and model you are using please.
Yes if you delete the app, you will lose your boosters. Can you get as far as the log in page?
Hello, my device is still stuck in Pet petopia and will not reconnect to profile. Is there a way to reset without losing boosters. Receive connection error.
Hi @janetdaniel and welcome to the community.
Have you checked the update store for an update?
could you tell me which device you play on please ๐
Hello, I am playing on S21 samsung
Hello Lady Choo, I am playing on Samsung S21
Yes, I have checked for updates
Hello, I receive the above error message
I also am getting that error message
Hiya, have you tried force closing your app. Then restarting your phone?
Also clear system cache before reloading the game. Let me know if that helps or not. Can you get into the game at all or is it just not logging you in?
Hi and welcome to the community, can you tell me what you are trying to do when that message comes up?