Restore level on phone app? OK online

kimzinnie

Hi! I reinstalled my game on my phone and it didn't sync with my level/boosters. It is ok on Facebook. How can I do it? I contacted support last night already (still waiting for response)

Thanks!

Kim

Lady_Choo

Hi @kimzinnie apologies for the delay. You might have had a response already but boosters don't sync with the game. Unlike Facebook where they are saved in the game, on devices, they are saved within the device memory so if you reinstall, they get wiped too.

The level should be correct now, is that back as it should be?

Lady_Choo

Hi @kimzinnie apologies for the delay. You might have had a response already but boosters don't sync with the game. Unlike Facebook where they are saved in the game, on devices, they are saved within the device memory so if you reinstall, they get wiped too.

The level should be correct now, is that back as it should be?