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Bonjour,
Je viens d ouvrir le jeu et constate avec horreur que j ai perdu tous mes booster
It definitley sounds like a connection issue!
Hopefully it will behave for you now 😊
Hello and welcome to the community.
Boosters unlike currency and progress are saved on the device you play on not within the game itself. So unless you purchased any with real money, they cannot be saved. You can however still use them if you have access to your previous device 😊
He cambiado de teléfono y se ha pasado la información, conservo los niveles, los lingotes y las monedas, pero he perdido los booster! Todos! Y tenía muchos. Hay forma de recuperarlos?
J ai récupéré le tout. Je me suis déconnectée du jeu et reconnectë. J ai perdu les quelques niveaux que j avais fais depuis la perte des booster, amis et pièces mais pas grave le principal est d avoir retrouvé ma progression avec les amis que j avais et les pièces et booster
C'est tout de même bizarre c est la première fois que ça me fait ça depuis de nombreuses années je n ai jamais eut ce genre de soucis
It sounds very much like this. I have heard reports of more than candy being affected, any king game using the kingdom.
Bonjour
Kingdom
Are you logging in with the Kingdom? or Facebook?
Non. Rien fait de particulier. J ai gardé le même niveau mais booster, lingots d or et même les amis ont disparu
Oh no! Have you reinstalled the game recently?
We’re aware that some players are experiencing a black screen while engaging with Petopia. The Studio is actively looking into this and we’d need a bit more information from you to reproduce the issue 👇 If you’ve encountered this problem, could you please share: The device and model you’re playing on The version of the…
All of a sudden the option to use gold bars to continue a level is just GONE! I was getting massive amount of moves I could purchase w/ bars but now the option does not come up. It goes directly to level failed. I am sure I am not alone in this issue. Game glitch that needs immediate fixing PLEASE!!!!
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…