(FIXED) Winning level 7638 causes game to freeze

Snow_Rider

Hi Pet Players,

We're unfortunately aware of an issue with level 7638 which may cause your game to freeze when winning the level. The issue is under investigation and we hope to solve it as soon as possible, thank you for your patience.

fuzzerini

Freezes upon win. Lost so many toys.

fuzzerini

Freezes upon win. Used so many toys and keeps freezing upon win.

angelesberlanga

hola ami me pasa lo mismo también e gastado un montón de boster y sigo sin poder avanzar

MadJack1980

same here!

ohdear

happening to me too. Spent loads of boosters, and got no where.

Lady_Choo

https://community.king.com/en/pet-rescue-saga/discussion/453345/what-is-going-on-with-7638

https://community.king.com/en/pet-rescue-saga/discussion/comment/3080387#Comment_3080387

https://community.king.com/en/pet-rescue-saga/discussion/comment/3080598#Comment_3080598

Hi and welcome to the community.

I think it has already been reported, but in the meantime can you log out of your game, completely close it if on devices and reopen it again and see if it makes a difference.

On browser, you would need to clear cache and cookies.

If this doesn't help, can you let me know which device/version you are playing on please.

Lady_Choo

https://community.king.com/en/pet-rescue-saga/discussion/comment/3080492#Comment_3080492

welcome to the community!

Please see this post

https://community.king.com/en/pet-rescue-saga/discussion/comment/3080616#Comment_3080616

gerb1rd

I play on my computer and my iphone. More on my iphone. It freezes on both right after I win. Please give me a credit so I can move on.

fuzzerini

https://community.king.com/en/pet-rescue-saga/discussion/453345/what-is-going-on-with-7638

I HAVE UNISTALLED THE GAME AND REINSTALLED IT. IT STILL FREEZES.

gerb1rd

please fix this. Many of us are having trouble. Wasted so many boosters and good bars