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Where do I report or how can I claim my purchase if it was charged to my card but not in the game? :(
Hello and welcome to the community.
As our friendly member replied to you, you would need to go to the help centre from within your game, and choose the correct option.
It shows you which section here choose your device type.
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Hello @marsitabm Welcome to King Community. You can report it through Help Center in King Community or Contact with King Support team from your game where you see this "?" Symbol. Thanks
Why does my Pet rescue saga game keep freezing on facebook? I have re-started it and cleared all cache, menory etc on laptop. I play for a short while, it freezes, I have to close it & when it reopens it goes back to my starting point. It has been a few days now. I left it to see if was a blip in the game but it is still…
I didn't miss my daily gift yesterday, level 500 and something signing in everyday… But, it's at level 0 today!!! What happen???
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
