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I have not received the reward from the question mark box that you sometimes get after getting 10 hearts 3 times now. Is there a reason why?
I have circled the box I am referring to.
Thank you. I appreciate the help.
That's weird! I'll pass your problem on and see if anything can be done to fix it.
The question mark box flies down to my booster area and nothing else happens. It just goes on to the next level
There is only a specific amount, but they start repeating after a while. Can you describe what happens when you get to the end of a level that has a special building? Are you able to screenshot or video what happens?
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I was getting them until I reached level 39. I have not received any since then. This happened during the last Petopia also. I already contacted support and they can't help. Is there only so many special buildings that you can have?
Hi @staceycob the reward you've pictured is a 'special building' in the game. The Woodland Lake pictured directly below is one of those rewards, so you must be getting them. They also include things like the Pet Cemetery, Halloween Ride, Burger shop etc. Have a look in your quests, one is for placing special buildings, it will tell you how many you already have, here is mine (I've not claimed my reward yet, as I'm saving it until I need it 😊)
I have not halloween on my user , downloaded game last week , my level now is soon 600 . Is it to early to claim rewards ? Just climb to event 5 , won the race ,and building on map , and won all daily contest … Any tips ?
Hello @staceycob Welcome to King Community. Please wait for the response from one of PRS team members to assist you about this matter. Thanks
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I really enjoy Petopia Halloween & Christmas time. The last years Petopia, I enjoyed them. Halloween & Christmas are my favorites. I didn't expect or want this back to back Petopia. I'll give you my reasons and ask if you can put an opt out for those who don't want to play. When you started Petopia, it didn't slow my phone…
No lo entiendo
Still NO mystery mountain…..so frustrating…. its been months PLEASE fix it !!!!! I have tried everything you say to do, my husband get it and he sits right next to me. i have tried my ipad instead of computer and it still does not work! We should all be on the say advanages…. NOT FAIR !!
Why Petopia carnival event is not available to me.
Hey, Happy New Year to you all! cannot buy anything since december 2025, there is an error message that pops up, please help. I got an answer last year to my previous post from Alex, but after giving all the infos, no more reply. There is nothing wrong with my cards as in november 2025 I was still buying golden bars..Thank…
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello Pet Community! 🐾 Curious about the latest level in Pet Rescue Saga? You’ve come to the right place! 🐶🐱 🗓️ New levels are released every Tuesday, so there’s always a fresh challenge waiting for you! 📍As of January 6, the latest level available is 9507. Check your game and see if you’ve made it there yet! Enjoy the new…
