Can’t play the game anymore

BK118

The game does not load on my iPhone or iPad. I see the intro screen and then I hit play and then I get the orange splash screen and the throbber freezes and nothing launches. This has been happening for the last three days. I’ve deleted the app on my iPad as it’s an older model but my phone is current and the iOS is up to date.

caca1234ThTh

game load first screen and I hit play orange screen comes up will not load. I have did everything you said to do. This is been happening for a week. Both my devices are current so it must be app. Help