I can’t open my Pet rescue on my Huaweu tablet or my IPad

Belmont23

please can you help

Snow_Rider

Hi @Belmont23! Oh that's frustrating! What device model do you use?

Let's try these simple troubleshooting steps first:

• Restart: Force close apps and restart your device.
• Updates: Check that you have the latest game and device updates.
• Memory: Keep at least 2GB free storage for smooth gameplay.
• Connection: Use WiFi instead of cellular data.
• Clear Cache:
  • 🤖 Android: Settings > Apps > Candy Crush Jelly Saga > Storage > Clear Cache
  • 🍏 iOS: Settings > Safari > Clear History and Website Data

Let me know if it helps!