Pet Rescue Saga

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Pet Rescue Saga

Discussions
Latest news about Pet Rescue Saga!
Support
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Level Tips & Help
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Ideas
Help us make the game even better!

Glitches?

Is anyone else experiencing glitches with Pet Rescue? For the past week, I lost my daily login count and my 7 day bonus and today my daily challenge did not offer any prizes! My game is up to date. And I clear my cache and force close daily because of the red block game. I notice there are certain bonus games that do not allow me to exit the game and I have to force stop it.

If you've had similar problems, please share how you fixed them.

Thanks!

Accepted answers

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Lady_Choo

Once your facebook log in has sorted itself out, here is the troubleshooting link. Note that if you clear data as well as cache, that could be where everything has vanished as boosters are saved within your device memory and not the game itself.

What to do if my game is crashing/freezing? (Android) – King General

Lady_Choo

Thank you for the info. Was your game backed up to Facebook previously or did you just do it tonight?

If you did, try logging out then back in.

If not, were you logged into the community before with your email and password?

If you just registered tonight then everything should have sent itself over but sometimes you just need to log out, restart your device then try logging in again.

If that doesn't work, contact player support from within your game as that will have all the tec info they need and they can help you get back to where you should be.

GeeGee66

Here are the answers to your questions:

I play the game on my cell phone-Galaxy Samsung A32. It was the game with the dog where you collect the red cubes and there is soap and donuts, etc. I'm not sure about the OS.

But I have a bigger problem! I backed up my game to Facebook and everything is lost-all my silver, my hundreds of boosters, everything!

Is there a way to reverse this?

Thank you.

Lady_Choo

Hey @GeeGee66 can you tell me how you are playing please and we can start there. Do you know which bonus games it is causing issues?

And could you let us know your device and model please, with the OS version so I can feed it all back 🤗

Welcome! 👋

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Accepted answers

All comments

Lady_Choo

Hey @GeeGee66 can you tell me how you are playing please and we can start there. Do you know which bonus games it is causing issues?

And could you let us know your device and model please, with the OS version so I can feed it all back 🤗

GeeGee66

Here are the answers to your questions:

I play the game on my cell phone-Galaxy Samsung A32. It was the game with the dog where you collect the red cubes and there is soap and donuts, etc. I'm not sure about the OS.

But I have a bigger problem! I backed up my game to Facebook and everything is lost-all my silver, my hundreds of boosters, everything!

Is there a way to reverse this?

Thank you.

Lady_Choo

Thank you for the info. Was your game backed up to Facebook previously or did you just do it tonight?

If you did, try logging out then back in.

If not, were you logged into the community before with your email and password?

If you just registered tonight then everything should have sent itself over but sometimes you just need to log out, restart your device then try logging in again.

If that doesn't work, contact player support from within your game as that will have all the tec info they need and they can help you get back to where you should be.

Lady_Choo

What to do if my game is crashing/freezing? (Android) – King General

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my iPhone got stolen. I got a new phone re- my picked up my all of my gone. That’s crazy. I work too damn hard and too long to get all of them. Been playing pet rescue for many many years it’s just all gone i if if it if it’s gonna allow you to sign back in and pick up your level, you should be able to get your power…

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Quick Links

Discussions
Latest news about Pet Rescue Saga!
Support
Get help & check the FAQs
Level Tips & Help
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Win Gold Bars and more!
Ideas
Help us make the game even better!

Recent Announcements

🛠 Game Issues? Check Here Before Posting! 📝
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
📱💻️ What is the latest level in Pet Rescue Saga?
Hello Pet Community! 🐾 Curious about the latest level in Pet Rescue Saga? You’ve come to the right place! 🐶🐱 🗓️ New levels are released every Tuesday, so there’s always a fresh challenge waiting for you! 📍As of November 25, the latest available level is 9387. Check your game and see if you’ve made it there yet! Enjoy the…