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it doesn’t work right. Every time it comes up I have to close out my game and start new. It’s very annoying when you only have a couple of more things to do and the gets sticks and does not time out. Thank you
Hi there! That sounds really frustrating 😓 Just letting you know that the issue has been reported to the Studio, and they’re investigating. Hopefully, it’ll be sorted soon!
same problem with English McDonald’s ad.
how do I contact player support
I have had the same issue for over a week with the ad in Spanish for breakfast items. It happens EVERY time the ad pops up. Very annoying, especially when you lose a streak because of it.
Hi and welcome to the community. I hate it when that happens. Unfortunately I need you to contact player support from within the game regarding this. Make sure you tell them the date/time the advert showed so they can track it and hopefully sort it out for you. 🐱
We’re aware that some players are experiencing a black screen while engaging with Petopia. The Studio is actively looking into this and we’d need a bit more information from you to reproduce the issue 👇 If you’ve encountered this problem, could you please share: The device and model you’re playing on The version of the…
All of a sudden the option to use gold bars to continue a level is just GONE! I was getting massive amount of moves I could purchase w/ bars but now the option does not come up. It goes directly to level failed. I am sure I am not alone in this issue. Game glitch that needs immediate fixing PLEASE!!!!
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…